Dear BW User:
We have received feedback from users that some scammers use fake BW official website to defraud. They try to pretend official staff to help users to deal with problem, such as BRG coin, to ask users for money or direct users to fake websites to apply for account recovery/upgrade or KYC certification/upgrade account. These sites are fake phishing sites that steal users' accounts and assets.Please don't trust these sites and protect your assets..
Any website with “day” or other suffix as the domain name is a fake website. The official website of BW is www.bwex.top or www.bwex.top. Please verify the website domain name before trading and downloading the App. In case of loss of assets caused by visiting fake websites, we suggest you call the police or report the website to safeguard your rights. At the same time, BW will reserve the right to pursue legal action for making/using fake BW websites to deceive.
BW official links:
BW official website: www.bwex.top or www.bwex.top.
BW official community: https://t.me/BW_support
BW official Twitter address: https://twitter.com/BWOfficial2
BW official App download address: https://www.bwex.top/appDownload
The following are some examples of scammers/fake apps：
Please remember that any phone call, SMS or email notification of account retirement/account exception/account restriction/account upgrade, asking you to click on a link and requesting you to transfer/withdraw coins to a secure account/secure platform. These are all scams.
With the updating of the scammers' tricks, more and more "scams" emerge nowadays. We hereby remind BW users to be vigilant about scams and to distinguish them carefully to avoid loss of funds.
New scams recently:
- Scammers will notify users of risks in their accounts through text messages/emails, and guide users to fake phishing websites.
- Scammers will guide users to fake phishing websites to complete "asset conversion" on the grounds of retiringusers and no longer providing services.
- Scammers will remind uers that there is an order that needs to be verified, and guide the user to complete the "account unblocking" with a fake phishing website.
- They will obtain your information through reasons such as accounts involved in money laundering , high risk accounts, block/unblock your accounts etc.
- Scammers will promote prize-winning activities, scammers guide users to register accounts with fake phishing websites and complete fake KYC to get your information.
Common scams
Scammers will pretend to be an official BW employee, including:
They will pretend to be BW staff to call users, adding Telegram/WeChat accounts, attracting users to fake communities, or asking users to pay to solve their problems.
Scammers will add your telegram/WeChat/QQ and other social accounts, ask for your email address, send links/QR code, and let you fill in your account information and log in to your account on the phishing website. These are all ways scammers can steal your information.
Fake staff will guide you to operate your account.They will ask you for your mobile phone verification code, Google verification code or authorized remote login, etc., to steal your account information.
The scammers provide you with fake URLs and instruct you to withdraw coins to the so-called "safe account" or transfer to a designated account to complete "account unblocking", "asset conversion", etc. to steal your assets.
The scammers will pretend to be official SMS, emails, phone calls, etc. and ask you to withdraw your coins to a so-called "safe account" for "asset conversion" through reasons such as money laundering, high risk accounts, block/unblock your accounts, unblocking your accounts, retire users, no longer providing services and verification code.
How to identify scams:
BW information will be released by the official website ( www.bwex.top
or www.bwex.top). If the event is not released on the official website, please do not believe it. If in doubt, you can contact online customer service first to avoid being scammed.
At present, all departments of the BW platform are operating normally. Our official website is www.bwex.top or www.bwex.top, do not trust fake phishing sites. If you receive a suspicious call or information, please contact the online customer service on the official website or send an email to support@bw.com for verification and feedback.
Thank you for your support and trust in BW!
【Contact us】
Telegram: t.me/BW_support
Reddit: https://www.reddit.com/user/bwexchange
Mailbox: support@bw.com
Official website: www.bwex.vip | www.bwex.top
Download BW APP: https://www.bw.io/appDownload
BW, Bit World, Better World
BW.com Global Operations Team
April 5th, 2022
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